WhatsApp AI agents for sales and customer service
Reply instantly on the channel your customers already use. AI agents that answer, qualify, book and hand over to your team when needed.
In markets such as Brazil, Argentina, Spain and the UK, customers expect to message a business on WhatsApp. A WhatsApp AI agent answers immediately, day and night, in your customer’s language, and connects the conversation to your CRM, calendar and order systems.
What a WhatsApp AI agent can do
- Answer product, pricing and policy questions from your own content.
- Qualify leads and send hot ones to your sales team with a summary.
- Book, confirm and reschedule appointments in your calendar.
- Share order status, payment links and documents.
- Understand voice notes and images where the use case needs it.
- Speak English, Spanish and Portuguese, switching automatically.
Built on the official WhatsApp Business Platform
We set up the WhatsApp Business Platform (Cloud API) through Meta or an official provider, with approved message templates and customer opt-in. Unofficial tools put your number at risk of being blocked; the official platform keeps it compliant and scalable.
Human handover without losing context
When the agent is unsure, or a customer asks for a person, the conversation moves to a shared inbox for your team with the full history and an AI summary. You decide which topics the agent may handle alone.
Connected to your systems
We integrate with CRMs such as HubSpot, Salesforce and Pipedrive, Google Calendar, Shopify, spreadsheets and custom APIs, often orchestrated with n8n. For deeper reasoning and multi-step tasks, see AI agent development.
Do we need the official WhatsApp Business API?
For an automated AI agent, yes. The WhatsApp Business Platform supports automation at scale and keeps your number compliant. We handle the setup with Meta or an official provider.
Can the agent reply in Spanish and Portuguese?
Yes. The agent detects the customer’s language and replies in English, Spanish or Portuguese, using your approved answers for each market.
What does it cost to run?
Running costs combine WhatsApp platform fees, which Meta charges by message category and country, and AI model usage. We estimate both for your expected volume before building.